Trillium Health Partners

Decision Support Advisor

System ID
Job Type
Full Time
Credit Valley Hospital
Number of Positions

Job Description


Position: Decision Support Advisor

File#: 2021-20910

Status: Full Time

Dept.Health System: Decision Support

Posted: May 04, 2021

Internal Deadline: Until Filled



Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission: A New Kind of Health Care for a Healthier Community

When we set out to build our vision and future, we connected with our community - patients, families, visitors, physicians, staff and volunteers. The foundational goals of our new strategic plan - quality, access and sustainability - anchor everything we do. Our mission for a new kind of health care is built on an inter-connected system of care organized around patients - inside and outside the hospital.

At THP, we are relentless in providing high quality, compassionate care to our communities and take great pride in fostering an inclusive and accessible environment and we are all accountable for contributing to a healthy, safe and respectful environment for healing and promoting excellence in patient care though advancing patient and staff safety. If you are passionate about what you do, motivated to improve the health of the community, committed to excellence, quality and patient safety we would like you to join our Better Together team!

Job Description:


A key enabler to THP’s strategic plan is data and analytics. The Performance and Business Intelligence portfolio will design, govern, analyze and deploy health data infrastructure, analytics and performance insights to achieve clinical and operational excellence, support population health research, and drive innovation. Building upon a number of key achievements, this portfolio will continue to advance the development of an enterprise health data strategy and roadmap.  The Performance and Business Intelligence is made up of Decision Support and Case Costing, the Business Performance Office and the Business Intelligence Department.


The Decision Support team is seeking an experienced Advisor, reporting to the Manager of Decision Support. The Decision Support mandate is the timely innovative delivery of accurate, high value, and actionable integrated advanced analytics and insights to drive decision making. Working collaboratively with our partners to transform data into strategic, tactical and operational insight to drive decision making and deliver efficient and high quality care to our patients.



The Advisor position will provide expert analytics, interpretation and recommendations to improve clinical, and financial results to internal and external clinical and non-clinical leaders. A highly skilled, evidence driven individual with exceptional analytical and communication skills and a demonstrated commitment to advancing business intelligence to enhance decision making will excel in this position. The Decision Support Advisor is responsible for the following:


  • Engage in program operations, to provide integrated analysis and insights on program performance together with Finance, HR, Strategy Management Office, Business Performance Office, Quality to support clinical operations and external submissions
  • Play a key role in the development BI tools (ie. dashboards, reports) in support of hospital operations.
  • Educate various stakeholders on funding methodologies, and other clinical methodologies, including recommendations to enhance quality of care and optimize funding performance
  • Project management to support the collection and reporting of new structural, process, and outcome indicators to internal and external stakeholders working closely with Business Intelligence Advisors.  
  • Knowledge transfer / exchange strategies with internal and external leaders regarding interpretation of reports and utilization of various business intelligence technologies (e.g. Power BI, SSRS, Excel etc…) to enhance decision making.
  • Active engagement and coordination in the annual hospital planning cycle including financial, clinical, and statistical budgeting and forecasting models, strategic business case development, physician impact analyses, patient flow modeling, bed impact analyses, etc..
  • Support evidence informed decisions through a range of analytics from descriptive to diagnostic, predictive and prescriptive
  • Provide insights on patient experience results
  • Identify risk and opportunities of funding in relation to clinical volumes
  • Leverage case costing and other benchmarking data to inform efficiencies
  • Forecast, track and measure key business metrics including but not limited to length of stay index, renal dialysis utilization, readmissions, clinic visits, to support data-driven decisions.


Key Qualifications:      


  • 3 to 5 years of related progressive experience as an analyst in a health care environment preferably hospital setting.
  • University Degree in Statistics, Mathematics, Engineering or a related discipline (advanced degree is desired).
  • Experience with clinical datasets (ie. DAD, NACRS, CCRS, NRS, OHMRS, etc…) submitted to the Canadian Institute for Health Information and case costing data.
  • Knowledge of the Ontario Renal Reporting System (ORRS) and reporting requirements preferred
  • Advanced proficiency in Microsoft Excel, SQL, and Power BI. 
  • Experience using IDS, Intellihealth and CIHI Portal for benchmarking purposes.
  • Knowledge and understanding Patient Based funding.
  • Demonstrated proficiency in quantitative and statistical analysis
  • Demonstrated effective communication (written and verbal) and interpersonal skills with all levels of staff including physicians, patient service leaders, Ministry Representatives and various other internal/external client groups
  • Demonstrated commitment to personal growth and development
  • Working knowledge of MOHLTC Reporting and MIS Guidelines.
  • Sound organizational and planning skills with the ability to multi-task, adapt to shifting priorities and meet conflicting deadlines and tight turnaround timelines.
  • Excellent problem solving, critical thinking skills, and organizational skills with the ability to multitask.
  • Open-minded and eager to learn


Internal Candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.


To pursue this career opportunity, please visit our website:



Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage.  To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.


 In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities.  If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.


 All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.


Trillium Health Partners is identified under the French Language Services Act.


We thank all those who apply but only those selected for further consideration will be contacted. 



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