Trillium Health Partners

Audio Visual Technician

System ID
Job Type
Full Time
Mississauga Hospital
Number of Positions

Job Description




Position:                                  Audio Visual Technician - Full Time

File #:                                       2021-23641

Status:                                     Permanent Full Time

Location:                                 Across all 3 Site: Mississauga, Credit Valley & Queensway Hospital

Dept/Health System:           Communications, Public Affairs and Partnerships (Media Services)

Hours Of Work/Shifts:         Days/Evenings; potential for on-call coverage

Posted:                                    October 14, 2021

Internal Deadline:                 October 21, 2021



At Trillium Health Partners (THP) we are committed to delivering a new kind of health care for a healthier community. To achieve this, we are working to connect more than ever before to our patients and families, our partners in the delivery of health care and to one another – all 12,000 staff, physicians, volunteers and learners who work here at THP.


In this role, the AV Technician will be responsible for operating, planning, organizing and supporting a variety of media services needs throughout THP’s three hospital sites (Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre) and its satellite sites (Watline, Peel Behavioural and PCL), and off-site for special events as required. These services include (but are not limited to) videoconferencing, teleconferencing, presentation set up and event-related AV needs.


THP is looking for a talented individual who is passionate about customer service, with strong communication, media and people skills to enhance collaboration and brand presence for THP. This individual also has experience working with a broad range of stakeholders and is comfortable working with time sensitive issues.


The Audio Visual Technician is involved in all day-to-day activities of the hospital that include the use of audio visual and multi media equipment for the purposes of education, presentation, and promotion as well as providing client services to all the stakeholders including hospital physicians and staff, students from educational affiliates, patients and their families, as well as local, national and international partners.


Responsibilities include, but not limited to:

  • Provide set-up and operation of a wide variety of audiovisual equipment such as videoconferencing equipment, microphones, video recorders, projectors, computers, webconferencing, lighting and sound mixing equipment;
  • Discuss the needs and technical demands of projects and assumes responsibility for the technical aspects;
  • Review, select and modify methodology, and control the technical quality of projects and provides technical support for meetings, conferences, teleconferences, and webinars;
  • Provide advice and instruction to users of audiovisual equipment throughout the facility including oversight of event staging and production;
  • Schedule, distribute, and facilitate the equipment necessary for multimedia interaction as well as for the use of the Ontario Telemedicine Network for clinical and non- clinical video conferencing;
  • Assume responsibility of technical aspects of projects which require media production including photography, audio / video production, event production as well as oversight of the hospital television network;
  • Carry out routine preventative maintenance of equipment and make minor repairs as required, recommend the need for new and replacement equipment as necessary, receive and track inventory, and dispatch supplies and equipment as well as maintaining records and files pertinent to the operation of the equipment, submitting periodic reports as required.



  • Completed College Certification (2 year program) or technical courses or equivalent work experience;
  • OTN Telemedicine Coordinator Certificate, or plans to fulfill certification requirements (online training provided for free via THP)
  • Excellent verbal and written communication and presentation skills;
  • Excellent customer service skills;
  • Computer skills, both with software usage and trouble-shooting technical issues – both Mac and Windows;
  • Familiarity with all types of audio/visual, room AV systems, video conferencing and telemedicine equipment including video formats, large video projectors, audio PA systems, audio/video routers, computers and computer software, web conferencing, web live-streaming, conference phones and computer projection;
  • Video production knowledge is an asset, live and single camera production;
  • Photography knowledge is an asset, from taking photos to archiving;
  • Working accurately and effectively under pressure of multiple tasks.



Internal Candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.


To pursue this career opportunity, please visit our website:



Trillium Health Partners is an equal opportunity employer committed to fostering a healthy and positive work environment.  


 In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities.  If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.


 All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.


Trillium Health Partners is identified under the French Language Services Act.


We thank all those who apply but only those selected for further consideration will be contacted. 


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