Trillium Health Partners

Team Leader, Patient Support Services (Housekeeping)

System ID
Job Type
Part Time
Credit Valley Hospital
Number of Positions

Job Description

Position: Team Leader, Patient Support Services (Housekeeping)

Status:   Permanent Part Time   

Department: Patient Support Services

Posted Date: November 23, 2022- December 7, 2022

Hours of Work/Shifts: Rotating shifts (Days, evenings, weekends, holidays)

Base Rate: $64,050

Job Rate (Experienced hire): $80,050

Max Rate (Maximum salary potential, achieved by progressing through this band): $92,050

Placement on our salary band will consider previous at-level experience and internal equity, among other considerations.


A New Kind of Health Care for a Healthier Community.  That’s our mission at Trillium Health Partners (THP), one of the largest community-based acute care facilities in Canada.  Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, along with several satellite locations, THP serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities, and is a teaching hospital affiliated with the University of Toronto.


If you are passionate about your career, motivated to improve the health of the community, committed to excellence, quality and patient safety consider joining our Better Together team!


Key Qualifications: 

  • Community College Diploma and/or equivalent combination of education and hospital experience in a unionized environment. OHA/CHA departmental management certificate is a definite asset
  • Previous supervisory/leadership experience in Hospitality/Environmental Services or equivalent experience combined with proven strong customer service and team building skills
  • Good working knowledge of Computer software, i.e. MS Windows and Meditech, etc. required
  • Strong communications and excellent interpersonal skills, combined with good analytical, problem solving and financial management skills required
  • Must to able to organize and prioritize work and handle multiple tasks in a fast-paced and customer service orientated environment 

Position Summary: 

  • Manage the delivery of Transportation, Customer Support and other Corporate Services areas needs across the organization, assign and prioritize tasks, duties and work requests and scheduling of staff
  • Recruits, coaches, mentors, evaluates and manages the performance and development of staff
  • Demonstrates and role models a positive attitude and encourages a strong team approach at all times
  • Staff development and facilitation of daily and ongoing activities ensuring effective use of resources
  • Networks with other Hospitals/Health Care Agencies to promote and develop leading edge initiatives
  • Provides expert knowledge and advice to, and assists the Transport/Service Teams on best practice development and other goals/ initiatives
  • Identifies and resolves issues, troubleshoots operational problems and front line staff issues
  • Ensures that all work is carried out in accordance with applicable codes, regulations, policies, standards and guidelines
  • Participates in the HR Workforce planning process, including selection, supervision and training of staff
  • Develops positive functional partnerships with client departments to ensure their needs are satisfactorily met; liaises with staff, stakeholders and administrators in developing, planning, implementing and monitoring quality improvement initiatives
  • Develops, manages and monitors relevant budgets


Internal candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.


To pursue this career opportunity, please visit our website:


Notes to applicants: 


If you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code to consider this opportunity.


Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage.  To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.


In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required. 


Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted. Trillium Health Partners is recognized under the French Language Services Act.


As a condition of employment, we require all staff to be fully vaccinated for COVID19, in addition to other vaccinations required by the Public Hospitals Act. 


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